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Bill Rigsby

Got My SM025 / Shipping Damage :(

2 posts in this topic

Yeh it got here, after a 2 week wait, noticed a big rip in the carton, I was bummed. Pulled it out was not bad, afew samll dings and abrashions.

Still I had to call, First test of Customer Service. Excellant they tracked the order, then told me that even though it was drop shipped from the Shack, the shipping account was with Yard and Pool.

So I contacted them, they are sending me a set of the two separate side racks that will hold 3 grill shelves and a rib rack for my inconvience! I did not want to send it back and wait again so not bad.




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Thats good to know Bill, my Amerique has been bullet proof from day one, I am sure you are going to enjoy it, makes the MES look like a toy




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